Your obligations as a distributor

As a distributor of electrical and electronic equipment you play an important part in the electrical and electronic equipment Law (ElektroG). Your responsibilities cover not only the sale of products, but also compliance with specific regulations and obligations in connection with the take-back and disposal of this equipment. In this section you can find out more about what you have to take note of to fulfill your legal obligations as a distributor.

Do you have a ‘Mein Unternehmenskonto’? In this case it is not necessary to create a separate account in the ear-Portal. You can register directly in the ear-Portal using your “Mein Unternehmenskonto”.

Information on “Mein Unternehmenskonto”

If you do not yet have a ‘Mein Unternehmenskonto’, nor a user account for the ear-Portal, you must first set up your own user account in the ear-Portal:

Account anlegen

To set up a user account in the ear-Portal you need to type in your company data.
Type in the details of your main contact who is to act as administrator in the ear-Portal.
Set a password.
Fill in the marked boxes and check all the summarised data, confirm by ticking the box and complete the user account setup.
A confirmation email will be sent to the main contact’s registered email address.
Confirm your email address within seven days.
After successful confirmation you will receive your user-ID (Benutzer-ID).

In our ear-Portal you will find all the required information and steps on how to deal with this procedure easily and successfully.

Handling in the ear-Portal

Regardless whether you are now no longer obligated to register or have set up the distributor account incorrectly, you can block it simply via the ear-Portal.

Handling in the ear-Portal

Obligations as a distributor of electrical and electronic equipment

Take-back obligations

As a distributor you are obligated under certain conditions to take back electrical and electronic waste equipment from end users. This concept is called ‘take-back obligation’.

Detailed information

Submit an annual statistics report

If you do not hand over the returned electrical and electronic equipment to the producer, their representatives or the örE, then you are obligated to submit an annual statistics report to stiftung ear. With fullfilling this obligation you contribute to ensuring an environmentally suitable disposal of electrical and electronic waste equipment.

Information obligation

From the time you offer electrical and electronic equipment you are obligated to inform customers through clearly visible and legible written or image data how they can dispose of their electrical and electronic waste. This covers especially the following information:

Disposal of waste electrical and electronic equipment separate from normal household waste. Batteries and Lamps have to be taken out bevor and be desposed of seperately.
Option to return free-of-charge to the distributor.
End user’s responsibility to delete personal data on the waste equipment to be disposed of.
Meaning of the symbol of the crossed out wheeled bin.

You can find important information at our consumer initiative PlanE:

To PlanE-Website

If you collect waste electrical and electronic equipment, your collection sites have to be marked with a special collection site logo. You can download the logo here.

Collection site logo