As the responsible authority stiftung ear charges the fees according to an administrative act, the so-called fee notification.
Addressee of the fee notification
The addressee of the fee notification is the producer or respectively the authorised representative according to § 8
The fee notification is sent electronically to the main contact stated in the ear-portal. Depending on which method of communication this person chose the notification is sent by email or fax. Additionally, you can look at the enacted fee notifications at any time free of charge and download them in the ear-portal’s archives by clicking on ‘Bescheide’ (notifications).
If a different person or office is responsible for booking the fee notifications in your company you can enter a different invoice address in the ear-portal free of charge. The different invoice recipient is merely authorised as recipient and is not the obligor.
►Important: Any necessary reminders are always sent to the main contact address even if there is an existing different invoice address.
Fee notification and accounts receivable number
Each fee notification is unambiguously identifiable by its fee notification number. Should you receive several fee notifications you can identify by using the seven-digit row of numbers whether it is a multiple version due to the different communication paths or if it is fees for several services performed by stiftung ear.
Each registered producer is allocated an accounts receivable number in addition to the registration number. If you have decided on ‘bank transfer’ as method of payment, you must always state the accounts receivable number in the reference line.
Advice on applicable legal remedies
It is possible to lodge an objection against the fee notification as a legal remedy. Please note that the objection against a fee notification in principle does not have a delaying effect. This means that you must pay the fee(s) in the first instance. Should the objection be successful, stiftung ear will reimburse the respective fees that have already been paid.
You need to differentiate between objection against the fee notification and disclaiming the direct debit authorisation. If you only wish to change the method of payment for received fee notifications to bank transfer, then please get in touch with the commercial accounting department. If you merely would like for the fees to be paid by transfer in future, you can adapt the method of payment yourself in the ear-portal free of charge.